| Useful Information for Consumers |
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| Sr. No. | Details | Hindi | English |
|---|---|---|---|
| 1 | Charter of Services. |  |
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| 2 | Frequently asked questions regarding Redressal of Consumers complaints at UPCL's level. | |
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| 3 | Complaint Handling Procedure for UPCL. | |
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| 4 | UERC (Standards of Performance) Regulations, 2007. | |
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| 5 | Uttarakhand Electricity Regulatory Commission (The Electricity Supply Code, Release of New Connections and Related Matters) Regulations, 2020. |
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Disclaimer: While every care has been taken to ensure the accuracy of information furnished in this website, UERC does not accept any responsibility or liability for any damage or loss to any person for the result of any action taken on the basis of this information. However, UERC shall be obliged if errors/omissions are brought to its notice for carrying out corrections in the next update.
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